Question 1

How do I book an appointment?

Accepted Answer

The easiest way to book an appointment with us is via our online booking page. Click here.

Alternatively, reach out to our socials or send a text 0477 974 441 and we'll be in touch!

Please include your full name, contact information and details about the service you're wanting to book.

Question 2

Can I bring a friend/kids with me?

Accepted Answer

We kindly ask that you attend your hair appointments alone as our shop has limited space and only a couple of chairs that are reserved for clients. This allows us to ensure a comfortable and focused experience for everyone.

Babies and children in prams may attend but must remain seated and quiet throughout your appointment. Please view our policy about children here.

Question 3

Can I use Afterpay?

Accepted Answer

Yes! Afterpay is available in-salon for any service or product purchases.

Question 4

What do I do if I'm running late?

Accepted Answer

If you're running late to your appointment, we kindly ask that you reach out ahead of time. It's important for us to make adjustments as early as possible to ensure that all clients receive the same high standard of service.

Question 5

Are you accepting new clients?

Accepted Answer

*We are temporarily not accepting new clients*

Yes! We welcome new clients and look forward to providing you with excellent service.

Question 6

What products do you use?

Accepted Answer

We use high-quality, professional products at Hair by Jazy. Our basin and retail products are from Davroe.

Question 7

How do I start my hair extension journey?

Accepted Answer

We'd love to be a part of your hair extension journey! All new extension clients must book an in-salon consultation. Prices for extension vary depending on the length, colour, thickness, etc, meaning we cannot quote for them over the phone/message. Click here to schedule your consultation appointment.

Question 8

What are your salon polices?

Accepted Answer

We have a full list of our salon policies here. If you have any questions about our polcies, please reach out to us directly.

FAQ